fooknoo

Reserve Bank of India (Nomination Facility in Deposit Accounts, Safe Deposit Lockers and Articles kept in Safe Custody with the Banks) Directions, 2025 

Master Directions on Fraud Risk Management in Urban Cooperative Banks (UCBs) / State Cooperative Banks (StCBs) / Central Cooperative Banks (CCBs) 

Master Circular - Income Recognition, Asset Classification, Provisioning and Other Related Matters - UCBs 

AI based UPI HELP – Small Language Model (SLM) The RBI Governor announced the launch of AI based UPI HELP, an AI-powered support system designed to transform complaint resolution and mandate management. Developed in-house as a Small Language Model (SLM) trained extensively on payment data, UPI HELP currently supports English, with plans to expand to multiple Indian languages. The platform enables users to check transaction status, raise and track complaints, manage mandates, and provide contextual guidance, improving speed, accuracy, and overall  experience. For banks, it streamlines complaint handling, reduces repetitive tickets and with privacy safeguards.   https://www.npci.org.in/uploads/RBI_Governor_unveils_New_Generation_of_Digital_Payment_Initiatives_at_GFF_6494fabdfc.pdf 

80% of UPI volumes concentrated with two app providers, fintech body writes to FinMin